Frequently Asked Question
1. What types of items do you sell?
At Perfect Past, we specialize in a wide range of antiques, including furniture, jewelry, glassware, collectibles, artwork, and decorative items. Our inventory changes frequently, so there’s always something new to discover!
2. How can I determine the value of an antique?
We recommend consulting with a professional appraiser who specializes in antiques. You can also research similar items online or bring them to Perfect Past for more information. Our knowledgeable staff is happy to assist!
3. Do you offer delivery services?
Yes, we offer local delivery for larger items. Please inquire in-store or contact us for more details about delivery fees and availability.
4. Can I negotiate the prices of items?
While we set competitive prices for our antiques, we appreciate your interest in bargaining. Feel free to discuss potential discounts, especially on larger purchases.
5. Do you purchase antiques from customers?
Absolutely! We are always looking to expand our collection. Please bring your items in for evaluation, and we can discuss purchasing or consignment options.
6. Are all items in your store authentic?
Yes! We pride ourselves on offering only authentic antiques. Each piece is carefully curated and, when possible, includes information about its history and origin.
7. Do you have a return policy?
We offer a 7-day return policy on most items. Items must be returned in their original condition, and a receipt is required. Please note that some items, such as final sale pieces or custom orders, may not be returnable.
8. How often do you restock your inventory?
We receive new items regularly, often weekly! Make sure to check back frequently or subscribe to our newsletter to stay updated on the latest arrivals and events.
9. Do you offer layaway options?
Yes, we offer layaway plans on selected items. Please speak with a staff member for more details and terms of the layaway process.
10. Can I request specific types of antiques?
Definitely! If you’re looking for something specific, let us know. We can keep an eye out for your desired items or let you know when we find something that matches your criteria.
11. Do you host events or workshops?
Yes! We occasionally host events such as antique appraisal days, workshops, and themed gatherings. Check our website or social media for updates on upcoming events.
12. Is there parking available?
Yes, we have designated parking available for our customers. Please feel free to contact us if you have any questions regarding access.
13. Are gift cards available?
Yes, gift cards can be purchased in-store and are a great option for those who want to give the gift of choice.
14. How can I contact you with additional questions?
You can reach us by phone during business hours, or send us an email through our website's contact form. We're here to help!
